The short version: we collect your email to run your account, and PayFast handles your payment details directly — we never see your full card number. We don't sell your data, and you can ask us to delete it at any time.
1. Who this applies to
This Privacy Policy explains how OddsIQ collects, uses, and protects personal information under South Africa's Protection of Personal Information Act (POPIA). It applies to anyone who visits oddsiq.org.za or subscribes to the service.
2. What we collect
| Data | Why |
|---|---|
| Email address | Your account login, and to send service-related communication (result updates, billing, support replies). |
| Subscription tier & billing status | To know which features you have access to. |
| Basic usage data (pages visited, via Cloudflare Web Analytics) | To understand which parts of the site are actually useful, in aggregate — this is privacy-respecting analytics with no cross-site tracking or cookies. |
We do not collect or store your card number, bank account details, or full payment information — that goes directly to PayFast, our payment processor, under their own security standards. We only receive confirmation that a payment succeeded or failed.
3. How we use it
- To run your account and give you access to what you've subscribed to.
- To send you service communication — e.g. your login code, billing confirmations, or a support reply.
- To understand overall site usage so we can improve it.
We do not sell your personal information to anyone, and we do not use your data for advertising targeting outside of OddsIQ's own channels.
4. Who we share it with
- PayFast — processes your subscription payment directly; see their own privacy policy for how they handle payment data.
- Cloudflare — hosts the site and provides basic, privacy-respecting analytics.
We don't share your information with anyone else, and we don't sell it.
5. Your rights under POPIA
You have the right to:
- Ask what personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information (this will also close your account).
- Object to how your information is being used.
To exercise any of these, email us at hello@oddsiq.org.za — we'll respond within a reasonable time.
6. How long we keep your data
We keep your account information for as long as your account is active, plus a reasonable period afterward for legal and accounting purposes (e.g. billing records). If you ask us to delete your data, we will, except where we're required to retain something by law.
7. Security
We take reasonable technical steps to protect your information, but no online service can guarantee perfect security. Because we never store your full payment details ourselves, that specific risk sits with PayFast's own security measures, not ours.
8. Changes to this policy
We'll update this page as the business develops, with the date at the top reflecting the latest version.
9. Contact
Questions, requests, or concerns about your data: hello@oddsiq.org.za